LocateBits Return Policy
At LocateBits.com, we strive to create a transparent and fair marketplace for all our users. Please review our return policy carefully before posting your listings.
General Policy
- Listing Accuracy: All users are responsible for the accuracy of their listings. Please ensure that all details are correct before posting.
- Return Requests: If you encounter an issue with an advertisement (e.g., misleading information, product not as described), you may submit a return request within 7 days of the transaction.
- Eligibility for Return:
- The item must be returned in its original condition.
- The return request must be initiated within the specified timeframe.
How to Request a Return
- Contact Seller: Reach out to the seller directly through the messaging feature on LocateBits.com to resolve the issue.
- Submit Return Request: If the seller is unresponsive or unable to resolve the issue, submit a return request through our platform, providing details of the transaction and the reason for the return.
- Return Instructions: If the return is approved, the seller will provide specific return instructions.
Refunds
- Once the item is returned and inspected, the seller will process the refund within 5 business days.
- Refunds will be issued to the original payment method used during the transaction.
Exceptions
- Certain items may be non-returnable if specified in the listing (e.g., digital goods, customized items).
- If the return is due to user error (e.g., ordering the wrong item), the seller reserves the right to decline the return.
Contact Us
For any questions regarding this return policy or specific transactions, please contact our support team at support@locatebits.com.